Subscription
What is the subscription rate?
What is the subscription rate?
View subscription rates of Eindhoven Zoo.
Do I get an entry fee refund if I take out a subscription?
Do I get an entry fee refund if I take out a subscription?
If you choose a subscription with annual automatic renewal on the day of your visit, you will receive a discount with your admission ticket.
Can I use my partner or child's subscription for someone else if he/she is not there?
Can I use my partner or child's subscription for someone else if he/she is not there?
Each family member receives a subscription card with a photo on it. A subscription is strictly personal and non-transferable. If misused, it will be confiscated.
Do I need to bring (pass) photos if I want to buy a subscription?
Do I need to bring (pass) photos if I want to buy a subscription?
It is possible to purchase a subscription online. You can then also add the photo online. Would you rather purchase the season ticket in the park? That is also possible, but then you have to fill out everything there including the passport photos per family member.
How long is a subscription valid?
How long is a subscription valid?
The subscription is valid for one year from the day of purchase, until the end of that month.
How do I cancel my subscription?
How do I cancel my subscription?
Canceling a subscription can be done by emailing to info@eindhovenzoo.nl, until no later than one month before the subscription expires. Please include your zip code and house number. Once your cancellation has been received and processed, you will receive a confirmation e-mail.
Does a subscription automatically renew after one year?
Does a subscription automatically renew after one year?
The subscription is renewed automatically if it is concluded with a direct debit. If the subscription is taken out without a direct debit, the subscription will not be renewed automatically.
Our youngest child just turned 3 and needs a season ticket. My subscription is still valid. How can I get a subscription with the same expiration date?
Our youngest child just turned 3 and needs a season ticket. My subscription is still valid. How can I get a subscription with the same expiration date?
Children under 2 years of age receive free admission. They receive a free subscription. From their 3rd birthday they start paying for the subscription and pay the remaining amount until the end date.
If I lose my subscription card, where can I request a new one?
If I lose my subscription card, where can I request a new one?
At the box office you can request a new pass. The cost for this is €5.00.
Can I give a subscription as a gift?
Can I give a subscription as a gift?
Yes, you can gift a subscription. There are two possibilities. You can buy gift certificates in any amount in Eindhoven Zoo's souvenir shop. You can have these vouchers converted into a subscription. Ó you buy online a gift voucher worth a subscription, click here for more information and ordering.